Setup the FTP program parameters to connect to our FTP server

Initially, an FTP session profile screen will appear allowing you to set the various parameters necessary to connect to the FTP server.  When you are uploading files to our server, you will need to set the following parameters according to the settings in blue:

1.  Host Name: ftp.computeresolutions.com
Please note that computeresolutions only has 1 "r" in the middle.
2.  Host Type:  Automatic detect
3.  User ID:  upload
4.  Password:  Please contact us to receive an upload password.

If you have filled out our Repair Request Form, and indicated that you intend to FTP your file to our FTP server, we will email you the current FTP User ID and Password.

The password to our upload site is subject to change.  Therefore, the default password supplied with the FTP client may not be the current password and may not allow you to connect to our FTP server.

Once your database has been recovered, we will provide you a separate private FTP User ID/Password to download your recovered file.

Make sure that you are connected to the internet before proceeding.

Click the "OK" button to start the FTP session. 

You are now ready to Use the program to upload and download files.

Check the message log to make sure that you have established an FTP connection.
Please note the message log towards the bottom of the WS_FTP32 screen.  

 

 

Now that you are connected to our FTP server, you are ready to use the FTP program to upload your files.